Introduction:

Change is a fact of life and is also something that many people resist or fear. In a business sense, change is necessary to enable a business to operate at a higher level—becoming more efficient, productive, innovative, and profitable. If the change is not managed properly, it can lead to loss of productivity and poor performance from employees.

Aim

In this course, we will explore how to effectively manage change to ensure it is implemented in a way that is smooth, complete and lasting.